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Our customer service hours are: Monday - Friday from 8:30 am - 5:30 pm CT Tel: (866) SHOP-DUE (746-7383) Email: info@duematernity.com You are welcome to return your order 14 business days from the date of delivery for a full refund. RETURNS #1 Contact us for a return Authorization Number. Phone: (866) SHOP-DUE {746-7383} E-Mail: Returns@duematernity.com (You must write "Return Request" as the subject Due Maternity / RETURNS 2021 9th St SE Dyersville, IA 52040 800-746-7383 Merchandise must be returned within 14 Business-days from the date UPS delivers your order. If the items are unworn with original tags on we will issue your refund, less the cost of the return shipping. EXCHANGES Exchanges are treated as returns. To exchange your item for a different size or color please call or email us with your request. You will be charged for the new item when it ships out and you will recieve credit for the exchange item once we recieve it. Our Customer Service Moms are here to help you get it right. Call us toll free at 866-SHOP-DUE, (866)746-7383 We try to keep our website updated daily. However, sometimes we experience a greater than expected demand for an item. If the item is backordered we will contact you to let you know. Due is not responsible for damages that occur during care of item, such as dry cleaning or washing. Due is not responsible for the fit of an item beyond the 14 Business day return policy. Undergarments, skin care and seasonal items such as holiday dresses are FINAL SALES. Sorry, no exceptions. Bathing suits may only be returned with panty liner in place. If you would like to try a different size or style call us toll free, we have many items in our retail store that are not shown Online and our Customer Service Moms are here to help you get the right fit. 866-Shop-Due Due is not responsible for damages that occur during care of item, such as dry cleaning or washing. Due is not responsible for the fit of an item beyond the 14 day return policy. Gift certificates purchased on DueMaternity.com may only be redeemed online. Store gift certificates may only be redeemed in the store where they were purchased. Because we are a specalized online boutique please note that sale items may only be returned for merchandise credit. No refunds. Due Outlet items are deeply discounted items and are a FINAL SALE. No returns, exchanges or refunds. Undergarments (specifically underwear), skin care and seasonal items such as holiday dresses are FINAL SALES. Sorry, no exceptions. HOLIDAY GIFTS MAY ONLY BE EXCHANGED. NO REFUNDS WILL BE GIVEN. GIFTS MUST BE RECEIVED BY JANUARY 15 FOR EXCHANGE. |
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